VIJAYKUMAR.M; SRI VARSINI.R; MAPPILLAI MEERAN. S. A Study on Chatbots and Virtual Assistants in Customer Engagement: A Review. International Journal of Engineering and Management Research, [S. l.], v. 14, n. 1, p. 204–208, 2024. DOI: 10.5281/zenodo.10791697. Disponível em: https://ijemr.vandanapublications.com/index.php/ijemr/article/view/1536. Acesso em: 16 may. 2024.