A.SATISH KUMAR; DR. J.UMA MAHESWARA REDDY. Service Reliability Impact on Business with Reference to „Three Star Hotels‟ in Hyderabad. International Journal of Engineering and Management Research, [S. l.], v. 9, n. 5, p. 135–140, 2019. DOI: 10.31033/ijemr.9.5.19. Disponível em: https://ijemr.vandanapublications.com/index.php/j/article/view/348. Acesso em: 18 mar. 2026.