A Study on Consumer Behaviour Regarding Telecommunication Sector in Oman
DOI:
https://doi.org/10.5281/zenodo.15430260Keywords:
Consumer Behaviour, Telecommunication, Digital Communication, Mobile NetworksAbstract
This research discusses the topic (A study on consumer behaviour regarding telecommunication sector in Oman) this study explores how can telecommunication affect on consumer behaviour in Oman. In the telecommunications industry, consumer behaviour describes how people and companies select, utilise, and engage with telecom services such as internet providers, mobile networks, and digital communication platforms. Their choices are influenced by a number of variables, such as cost, level of service, reputation of the brand, and developments in technology. Businesses may improve customer experiences, develop better pricing strategies, and increase service quality by having a deeper understanding of telecom consumer behaviour. To be competitive as technology advances, telecom companies must embrace digital transformation, adjust to shifting demands, and prioritise customer pleasure.
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Copyright (c) 2025 Hajar Hassan Al Fazari, Maryam Asad Al Zadjali, Tejas B Vyas
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Research Articles in 'International Journal of Engineering and Management Research' are Open Access articles published under the Creative Commons CC BY License Creative Commons Attribution 4.0 International License http://creativecommons.org/licenses/by/4.0/. This license allows you to share – copy and redistribute the material in any medium or format. Adapt – remix, transform, and build upon the material for any purpose, even commercially.
