Industrial Disputes: Its Causes with Special Reference to Maruti Suzuki India

Abstract

The potential for conflict exists in all establishments and organizations employing and dependent upon human resources. Whenever an industrial dispute occurs, both management and workers try to pressurize each other to accept their views. The management may resort to measures like lock-outs whereas the workers may counter with strikes, gheraos etc. Though multiple causes can be cited that not only cause turmoil in the industry leading to a loss in production and profits but also affect the trust between the management and workers. This cannot or should not be overlooked. The employer expects profits on the financial investment made whereas the workforces nurture their own expectations. Numerous factors can be identified to be the root cause leading to the disputes and can be classified under various headings. The building of a strong nation is dependent upon a strong economy and to achieve this, an analysis of the basic cause has to be taken into account. Organizations are therefore required to adopt a strategy to curb this conflict at the initial stage. The objective of the present paper is to discuss the various causes of industrial disputes with special reference of Maruti Suzuki India. Cause of the dispute can be one or other but it affects not only the growth of the industry but workers and the economy adversely.